Shipping, Exchanges & Returns

Orders within Kuwait are delivered within 1–3 working days, while GCC orders are delivered within 3–5 working days.

Exchanges and returns are accepted after the item has passed our inventory inspection. Items must be unworn, unused, and returned in their original condition with all tags, packaging, accessories, and related items included.

Refund requests are accepted within 14 days of purchase. Evening and wedding dresses must be returned within 24 hours, in their original condition with all tags attached, in accordance with Kuwait consumer protection regulations. Kuwait Ministry of Commerce and Industry